Post Event Safety and Remediation

After A Wildfire

Once you are allowed to return to your home:

Check the roofs of all structures on your property. If it’s safe to do so, extinguish any roof fires, sparks, or embers then determine if assistance is needed and call 911 if necessary.
Check the attic for hidden burning embers and the rest of the house for smoke and sparks. Keep checking for several days after the fire.
Access damage if any and determine if you need to report a claim.
Visit the Preferred Providers section of our web site to locate restoration companies and other PURE approved emergency service providers. If you are away from home, PURE's Member Advocate can assist in this process. Please contact our Member Advocate at 888-813-PURE (7873) or memberadvocate@pureinsurance.com.

Report a Claim

Claims service support is available 24 hours a day, seven days a week. To report a claim, call (888) 813-PURE, email us at claims@pureinsurance.com, or fax (888) 636-1359.

PURE's claims team delivers, with a level of speed, professionalism and compassion that sets the industry standard for excellence. Learn more about the Claims Service you can expect to receive in the case of a loss.