What to do once the storm has passed...

  • If you evacuated, return to your home only once it is safe enough to do so.
  • Keep tuned to local radio or television stations for information about caring for your family, where to find medical help, how to apply for financial assistance, etc.
  • Assess damage. Separate damaged and undamaged belongings.
  • Report any claims as soon as possible. Our dedicated claims team will be available 24/7 by calling 888-318-PURE (7873)
  • If you notice water in your home, contact a restoration company immediately to begin extracting the water.
  • Make all necessary short-term repairs to prevent additional structural damage (board broken windows, doors and openings; remove debris from roof; tarp holes; etc.).
  • Be prepared for fire hazards. Always have at least two fire extinguishers at the cleanup site since water supplies may be inoperable and local fire department response may be slow.
  • Use only bottled water for cooking and drinking until local authorities verify that the public tap water system is safe to use again. You can purify water by boiling it vigorously — it should be bubbling and rolling for at least one minute. If you can't boil water, add six drops of ordinary, unscented household bleach per gallon of contaminated water and stir well. Let the water stand for 30 minutes before use. Bleach alone will not kill parasitic organisms.
  • Beware of spoiled food. Check all food for mold and other signs of spoilage. If in doubt, throw it out.
  • Drive only when necessary. The streets will be filled with debris. Roads may have weakened and can collapse under the weight of a car.
  • Stay away from river banks and streams until potential flooding has passed.
  • Stay away from downed power lines and report them to the power company. Report broken gas, sewer or water mains.