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What You Can Do Now

The safety of you and your family is our highest priority and we urge you to review your evacuation and communication plans in case you are required to leave your home. A PURE Member Advocate® can help you locate temporary housing. Call 888.813.7873 or email memberadvocate@pureinsurance.com.

If you are evacuating your home:

  • Bring outdoor furniture, decorations, grills, trash cans and other belongings inside.
  • Remove small furniture, electronics, area rugs and other items from the floor. Raise drapes and curtains or put the bottoms in trash bags and tie them tightly.
  • Place valuable belongings in a central room that is not directly under the roof, such as a walk-in closet or bathroom.
  • If there is a possibility that electrical outlets could become submerged, turn off electrical service at the main breaker.
  • Close all interior doors, exterior doors and windows in order to provide your home's frame with as much stability as possible and compartmentalize any wind pressure that occurs.
  • When possible, bring valuable belongings (including important documents) with you when you leave.
  • Lock your doors before you leave.
  • Do not return to your home until the authorities in your area declare that it is safe to do so.

If you have more time:

  • If you have a generator, confirm that it is fueled up or that its permanent fuel supply line is unobstructed. Test the generator before the storm hits to ensure it is working properly.
  • If you have storm shutters, put them in place now; do not wait for inclement weather to begin.
  • Bring outdoor furniture, decorations, grills, trash cans and other belongings inside. Remove loose branches or fencing that could fly free.
  • Ensure any outdoor drains, gutters, downspouts and window wells around your home are clear of debris so that any accumulation of water has a place to go.
  • Remove small furniture, electronics, area rugs and other items from the floor. Raise drapes and curtains or put the bottoms in trash bags and tie them tightly. If you have the resources, place furniture and appliances up on masonry blocks or concrete.
  • Place valuable belongings in a central room that is not directly under the roof, such as a walk-in closet or bathroom.
  • Close all interior doors, exterior doors and windows in order to provide your home's frame with as much stability as possible and compartmentalize any wind pressure that occurs. If you have the resources, seal any cracks or holes found along doors, windows, walls or areas where cables and pipes enter your home with silicone caulk.
  • If you have an ice maker, run it now and place bags of ice in your freezer to preserve food in the event of a power outage. Freeze tap water for pets, drinking and cleaning.

Fine art and collections:

Take art and decorative items off the walls. Place collected items in crates or wrap them to protect them from flying debris. Elevate items and place them in a room where there are no windows.

Watercraft:

Remove your vessel from the water and store it in a safe place before the storm hits. If you have Watercraft coverage with PURE, PURE will reimburse haul-out and storage expenses that you incur to protect your insured vessel, up to the limit stated on your policy. Contact a PURE Member Advocate for assistance.

 

To Report a Claim

Our claims support is also available 24 hours a day, seven days a week. To report a claim, please call 888.813.7873 or email claims@pureinsurance.com.