Expect aftershocks. These secondary shockwaves are usually less violent than the main quake but can be strong enough to do additional damage to weakened structures and can occur in the first hours, days, weeks, or even months after the quake.
Be cautious of fire, it is the most common hazard after an earthquake.
Be aware of possible tsunamis if you live in coastal areas. Stay away from the beach.
Access damage if any and determine if you need to report a claim.
Visit the Preferred Providers section of our website to locate restoration companies and other PURE approved emergency service providers. If you are away from home, PURE's Member Advocate® can assist in this process. Please contact our Member Advocate at 888-813-PURE (7873) or memberadvocate@pureinsurance.com.
If your home is no longer safe and you need alternate living accommodation, our Member Advocate can help or you can text SHELTER + your ZIP code to 4FEMA (example: shelter 12345) for a list of emergency shelters in your area.
Avoid damaged areas.
Be careful when driving and anticipate traffic light outages.
Open cabinets cautiously. Beware of objects that have shifted and can fall off shelves.
Visit foodsafety.gov to find out how to keep food safe during and after an emergency.
Put on long pants, a long-sleeved shirt, sturdy shoes and work gloves to protect against injury from broken objects.
Clean up spilled medicines, bleaches, gasoline or other flammable liquids immediately. Leave the area if you smell gas or fumes from other chemicals.
Inspect the entire length of chimneys for damage. Unnoticed damage could lead to a fire.
Inspect utilities.
Check for gas leaks. If you smell gas or hear a blowing or hissing noise, open a window and quickly leave the building. Turn off the gas at the outside main valve if you can and call the gas company. If you turn off the gas for any reason, it must be turned back on by a professional.
Look for electrical system damage. If you see sparks or broken or frayed wires, or if you smell hot insulation, turn off the electricity at the main fuse box or circuit breaker. If you have to step in water to get to the fuse box or circuit breaker, call an electrician first for advice.
Check for sewage and water line damage. If you suspect sewage lines are damaged, avoid using the toilets and call a plumber. If water pipes are damaged, contact the water company and avoid using water from the tap. If you do not have bottled water, you can melt ice cubes for safe drinking water.
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Claims service support is available 24 hours a day, seven days a week. To report a claim, call (888) 813-PURE, email us at claims@pureinsurance.com, or fax (888) 636-1359.
PURE's claims team delivers, with a level of speed, professionalism and compassion that sets the industry standard for excellence. Learn more about the Claims Service you can expect to receive in the case of a loss.